Terms & Conditions - Russian Metals

1. Introduction

Welcome to Russian Metals. We appreciate your interest in our platform and the products and services we provide. These Terms and Conditions (“Terms”) govern your access to and use of our website, our product catalog, and any related metal supply, processing, or customer support services offered by Russian Metals. By visiting, browsing, or using our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
Our platform is designed to help businesses, engineers, procurement teams, and individuals source high-quality industrial metals such as titanium, stainless steel, aluminium, nickel alloys, and specialty grades manufactured according to global standards.

2. Eligibility

You must be at least 18 years old to use our website or purchase products. By using our platform, you confirm that you meet this requirement.

3. Product Information & Availability

We supply industrial metals and alloys—including titanium, stainless steel, aluminium, and nickel alloys—based on international standards. Although we strive for accurate information, product sizes, grades, availability, and pricing may change without prior notice.

4. Orders & Quotations

Customers must provide accurate details when placing orders or requesting quotations. A quotation does not guarantee availability; stock is confirmed only after final order approval and agreed payment terms.

5. Pricing & Payments

Prices—whether online or via quotation—may change based on market conditions. Orders are processed only after full payment unless written credit terms are provided.

6. Shipping & Delivery

Delivery timelines depend on product availability and logistics factors. We are not responsible for delays caused by couriers, customs, natural events, or external disruptions.

7. Returns & Refunds

Due to the industrial nature of our products, returns are accepted only in cases of:

Wrong product delivered
Manufacturing defects validated by us

Refunds are processed only after successful product verification.

8. User Responsibilities

You agree to:

Use our platform lawfully and ethically
Provide accurate information during enquiries or orders
Not misuse or attempt to harm our website or content
Not spread false or misleading information about our company

9. Intellectual Property

All content on this website—including text, graphics, product descriptions, logos, and images—is the exclusive property of Russian Metals. Unauthorized copying, modifying, or distributing this content is prohibited.

10. Privacy Policy

Your privacy matters to us. Our Privacy Policy explains how your information is collected and used. By using our website, you agree to those practices.

11. Limitation of Liability

We are not liable for:

Direct or indirect damages
Misuse of products by customers
Logistics delays beyond our control
Losses arising from reliance on product information

All product usage is at your own discretion and risk.

12. Termination of Access

We may restrict or terminate access to our website if you violate these Terms, misuse our platform, or engage in unlawful or fraudulent activities.

13. Changes to Terms

We may update these Terms anytime. Continued use of our website means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of India. All disputes fall under the jurisdiction of courts in Mumbai, Maharashtra.

15. Contact Us

If you have any questions or concerns, please contact us at info@russian-metals.com.